August 22, 2023 Update: PayPal is pleased to announce it is temporarily extending the services described below for an additional period until December 31, 2023. Previous extensions have taken place since publishing.
Since the beginning of the crisis in Ukraine, PayPal and our charity partners have helped raise more than US$600 million for organisations supporting relief efforts in Ukraine. This significant support by global communities is one of the largest efforts we’ve seen, and humanitarian support efforts only continue to grow and expand.
PayPal provides customers many ways to support:
Send Money to Recipients in Ukraine
On 17th March PayPal announced the expansion of send and receive peer-to-peer (P2P) payments between friends and family for Ukrainian customers that will supplement the company’s existing PayPal and Xoom services available in Ukraine 1. PayPal has temporarily waived its own fees for customers sending funds to Ukrainian PayPal accounts or receiving funds into Ukrainian PayPal accounts.
Ukrainian customers can transfer funds from their PayPal Wallet to eligible Mastercard and Visa debit and credit cards. Ukrainian customers who have traveled to other countries to seek refuge will be able to access these services by establishing a Ukrainian PayPal Wallet. Additionally, from the PayPal and Xoom app or on Xoom.com, customers can send money for cash pick-up, typically in minutes, to locations across Ukraine, or refill prepaid mobile phone plans so family and loved ones can continue to stay in touch during this critical time.
Support Relief Efforts
Visit PayPal’s fundraising campaign to donate to support international relief charities focused on providing both humanitarian aid within Ukraine, as well as refugee support. Featured charities include the International Rescue Committee (IRC), UN High Commissioner for Refugees (UNHCR), Direct Relief, Save the Children, and more.
The campaign is available to customers in the U.S., Australia, Brazil, Canada, Germany, France, Spain, Ireland, Italy, Poland, U.K., and we are actively evaluating how to further expand this effort.
Give at Checkout
Every dollar counts. Show your support with a £1 donation to charity when you check out with PayPal while shopping online.
You can also set your favourite charity in your PayPal Account Overview or in-app, to ensure you have the option to support them anytime you shop with PayPal. Alternatively, PayPal will suggest a relevant charity for you.
Give In the PayPal App
From the PayPal app or on your browser you can support thousands of charities with PayPal Giving Fund, without any deductions or transaction fees. Giving is centralized in the app, located in the Payments hub.
PayPal will continue to do our part to provide relief to those who are impacted by the tragic events occurring in Ukraine.
1 All changes to services and fees described herein apply through September 30, 2023 until further notice. In view of the developing situation in Ukraine, PayPal reserves the right to modify these changes and services at any time and such modifications will be effective immediately upon notice being published on our website. Exchange rates and third-party fees may still apply. All services are provided under the terms and conditions of the corresponding PayPal User Agreements.