How to support seniors and loved ones abroad amidst COVID-19

As we continue to navigate through these uncertain times, keeping ourselves and our families safe and healthy remains top of mind. This is particularly relevant when it comes to older adults in our communities. With the World Health Organization advising that older adults are more vulnerable to coronavirus – many people are looking for ways to provide critical financial support for aging parents, grandparents, and loved ones across the globe.

Global remittances have always served as a lifeline for many around the world. Now, more than ever before, we know you want to make sure that your family and friends are safe and have the financial support they need.

With money transfer stores and banks closing physical locations around the world out of caution, many people are turning to digital remittance services which allow money to be sent and received from home. Digital remittances offer several ways to send money to help pay for necessities like food, bills, and medical care, or making sure your loved ones have enough money in times of emergencies or lockdowns – whether they’re located in Italy, Spain, Germany, India or the Philippines.

Xoom is here to help. Even in a crisis, we’re committed to helping to create a better-connected world where the movement of money across borders is quick, seamless and affordable. Xoom is backed by PayPal, so you can trust that your money will arrive to your loved ones securely. 

Here are a few ways you can continue to send money easily and securely with Xoom online or through the app, to parents, grandparents and older loved ones around the globe to provide quick support, all without leaving the comfort and safety of your home.

Send Money Direct to a Bank Account

You can send money directly to the bank account of a loved one so they can conveniently access the funds, without leaving home. All you need is their bank account number, address, and phone number or email, and the funds will arrive in their account fast. Xoom offers this service to 160 markets around the world.

Pay Utility Bills

If your parents, grandparents or loved ones are concerned about the safety of going to pay their utility bills in person, you can help to simplify the process by paying them directly through Xoom in just a few steps. Just select the bill type and company name, then enter your recipient’s account number to pay for electricity, gas, water, internet and more. You can pay utility bills for people located in these countries – Mexico, Colombia, the Dominican Republic, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Costa Rica, and Vietnam.

Top Up Mobile Phone Minutes

Staying in touch with people living abroad is now more important than ever. Rather than going to a store to purchase a prepaid card, you can ensure that your parents, grandparents and other relatives can stay in contact with you by topping up prepaid mobile phones through Xoom. All you need is their mobile phone number to add minutes to their line in just a few clicks. Mobile reloads can be sent to people located in more than 110 countries, including the U.S., Mexico, the Philippines, India, Italy, and Spain.

Signing up for Xoom is simple. If you already have an account with PayPal you can login with your PayPal credentials, or download Xoom’s mobile app on Android and iOS or visit to start sending money today.  

For more information on keeping the elderly safe online, click here.

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