PayPal Working Capital and eBay Managed Payments: Q&A

What is eBay Managed Payments?

eBay Managed Payments allows eBay to manage transactions on their platform, which means eBay Sellers will no longer transact directly with PayPal. Buyers on eBay will still be able to pay with PayPal, but eBay will deposit these sales directly into their seller’s bank accounts (rather than through the sellers PayPal account). For more information, visit eBay’s website here

Will PayPal be an option in eBay Managed Payments checkout?

eBay sellers will still have PayPal as a payment option in eBay Managed Payments checkout, so buyers will still be able to pay with PayPal. However, as eBay will manage transactions on its platform, eBay Sellers will no longer transact directly with PayPal.

I have an open PayPal Working Capital advance. Once I move to eBay Managed Payments, will I be able to continue to repay my PayPal Working Capital advance as I always have?

No, once you move to eBay Managed Payments, even when PayPal is included as a checkout option, we will not be able to see your eBay sales and therefore, will not be able to take automatic repayments from those sales to repay your PayPal Working Capital advance

We will still automatically deduct the PayPal Working Capital repayments from any other sales processed by PayPal. So, depending on the percentage of your total sales that are made on eBay you may not be able to meet the required minimum repayment amount every 90 days and will need to make additional payments to repay your PayPal Working Capital advance.

We are currently working on alternative repayment methods and will contact you once your business moves to eBay Managed Payments.

Will my move to eBay Managed Payments affect my future access to PayPal Working Capital?

It will depend on your volume of sales through eBay.

As PayPal will no longer be able to underwrite your Working Capital application using your eBay sales this may result in a lower offer amount if you are still eligible.

If you process most of your sales on eBay, you are unlikely to still be eligible for a PayPal Working Capital advance.

Can I still access PayPal business funding once I move to eBay Managed Payments?

We truly value your business and we are working to make alternative financing solutions available that will continue to help your business prosper and let you determine the best way to fund your business.

We will keep you updated as new capabilities and features are released.

Once I move to eBay Managed Payments how can I repay my PayPal Working Capital advance?

Once your business moves to eBay Managed Payments, if your sales through PayPal are insufficient to meet the 90-day minimum repayment, then you should arrange to make additional repayments. You can currently do this by:

  • Making additional repayments from your PayPal balance
  • Setting up payments direct from your bank

Both of these are easy to do, and can be set up directly from your Working Capital dashboard

You can also repay your advance in full without early repayment fees.

We are working on alternative repayment methods and will contact you once your business moves to eBay Managed Payments.

If you would like to discuss repayment options or need further assistance, please contact 0800 368 7176 Monday to Friday from 8am-6:30pm.

Can I continue to use PayPal after the move to eBay Managed Payments?

At PayPal we obviously value you as a customer and would like to continue to help and support you and your business.  If you have sales in other channels or marketplaces or want to setup your own online store, then we can help you with this.

PayPal is a global brand that is widely trusted by over 280m consumers, so we have the experience and solutions to support you and your business wherever you sell.

For any other information or help, please visit our Help Centre.

 

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