PayPal launches its most advanced solution for small and mid-sized enterprises in the UK
- PayPal Complete Payments is an all-in-one global payments solution that allows small businesses to accept PayPal payments, Apple Pay®, Google Pay™️, credit and debit cards, and alternative payment methods from around the world to help drive conversion and repeat buyers.
- From top-notch fraud and chargeback protection, small businesses can take advantage of this new solution to help reduce the risk of financial losses and time spent on managing disputes.
LONDON, March 5: PayPal Complete Payments launches today for online small businesses in the UK, Canada and across more than 20 European markets. The solution enables small businesses in the UK to accept a range of payments including PayPal, buy now pay later solutions1, Apple Pay®2, Google Pay™️3, credit and debit cards, and alternative payment methods from around the world.
Small businesses face a myriad of challenges from finding new customers and managing cashflow to driving sales. Giving shoppers more choice in how they can pay can help turn prospects into customers and grow sales. A recent Retail Gazette report 4 found 43 per cent of consumers in the UK are more likely to complete checkout, rather than abandon their cart—if the retailer offers their preferred payment method.
“As a meal delivery service, it’s critical that we focus on more choice and convenience for our customers with the payment options we offer,” said Iain Blackburn, Operations Director at Gold Standard Nutrition, a meal delivery service. “With PayPal Complete Payments, we’ve experienced greater checkout conversions and hardly any chargebacks, which is hugely beneficial to our business5.
“We’re bringing our latest innovation to the UK market,” said Vincent Belloc, Managing Director, PayPal UK. “With advanced features, our new solution enables simplicity and helps drive growth for online small businesses. PayPal Complete Payments has so far resulted in an average 4.2 per cent lift in credit and debit card acceptance for merchants in the UK6, which is meaningful for our customers. Early data demonstrates that it helps boost customer conversions and drive revenue.”
PayPal has integrations with several ecommerce platforms – including Adobe Commerce, Big Commerce and WooCommerce – which make it easier for their customers to quickly take advantage of this new solution7.
Securely storing payment methods and simplifying the checkout experience
This new solution enables eligible small businesses to allow their customers to securely store their payment methods in the PayPal vault for future purchases. This provides a seamless shopping experience for consumers, and helps small businesses drive conversions and repeat buyers.
As always – protection is at the foundation
Businesses can sync order and tracking information with a new feature--Package Tracking8. For businesses, sharing tracking data with PayPal can mean fewer customer disputes, and a streamlined resolution process that eliminates manual responses, which can reduce costs.
To help keep small businesses secure in an environment where fraud is on the rise, PayPal Complete Payments will continue to offer Fraud Protection, Chargeback Protection, Dispute Management and Seller Protection on eligible transactions.
This solution is available at competitive rates for accepting credit cards and other payment methods online. Small businesses can now choose between flat-rate pricing and flexible pricing, which helps them get paid the full amount up-front and gives them a transparent view into processing costs.
You can learn more about PayPal Complete Payments here.
About PayPal
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visit www.paypal.co.uk, https://about.pypl.com/ and https://investor.pypl.com/.
1 Pay in 3 is a form of credit and availability is subject to merchant status, sector and integration. Pay in 3 use is subject to status and approval and can make credit less accessible or more expensive for the consumer. See product terms for more details.
2 Apple and Apple Pay are registered trademarks of Apple Inc.
3 Google Pay™️ is a registered trademark of Google LLC.
In addition, PayPal Online Card Payment Services Agreement and additional Apple Pay and Google Pay terms and conditions apply to use these new features.
4 Retail Gazette Report, “Unlocking opportunities in a challenging economic environment”, published November 2023.
5 This content is provided for informational purposes only. Customers should always obtain independent business, tax, financial, and legal advice before making any business decision.
6 Comparative analysis of major global payments network and PayPal internal data, from online transactions over a 12-month period between Oct 2022 – Sept 2023.
7 Not all ecommerce partners listed have integrated all new features at this time.
8 Package Tracking is only available across selected payment options only. Eligibility criteria here.