Going cashless amidst COVID-19? Here’s how to pay and get paid with PayPal

As COVID-19 has quickly impacted people around the world in many different ways, we understand the desire for people to take extra hygienic precautions like avoiding the germs associated with handling paper money. We’re here to help.

PayPal is a secure, easy way to pay and get paid without handling cash or sharing your full financial information with who you’re paying. If you’re just getting started, here are some tips for using PayPal to send and receive money and safely shop online for household essentials from the comfort of your home.  

Signing up for PayPal

Signing up for PayPal is free, and you can follow the easy steps in the video below to create an account and add your bank account, debit and credit cards to fund the payments you make with PayPal. You will also still earn points, miles and cash back when you link your rewards cards to PayPal.1

Video: How to sign up for PayPal content


PayPal doesn’t charge a fee for opening an account with PayPal or sending and receiving money between family and friends who live in the same country with a linked bank account or debit card. PayPal also doesn’t charge a fee when shopping for everyday essentials at millions of merchants who accept PayPal. For more information on PayPal’s fees, click here

Send and receive money between family and friends

PayPal’s send and request money feature allows you to send or request money between friends and family with just a mobile number or email address through desktop or mobile app. Sending money via PayPal is backed by fraud protection, 24/7 fraud detection monitoring and secure encryption technology. An account with PayPal is required to send and receive money, so if the recipient doesn’t have one, they can sign up for free.

Video: How to send/receive money content

Send money internationally

Xoom, PayPal’s international money transfer service, is a fast and reliable way to send money, pay bills and reload phones for family and loved ones around the globe. Using Xoom, customers in the U.S., Canada, the U.K., and 37 markets across Europe can quickly send money to recipients in over 160 countries at comparable rates. Signing up for Xoom is simple – if you already have an account with PayPal you can login with your PayPal credentials - or download Xoom’s mobile app on Android and iOS or visit to set up an account in a few simple steps.  

Shop for everyday essentials

PayPal’s One Touch™ means you don’t have to type in usernames, passwords or 16-digit credit card numbers for each transaction. It turns the usual 16 digits from your credit card or debit card into one touch and allows you to stay logged in on that  devices and check out across millions of mobile and online retailers around the world If your purchase doesn't arrive, or is significantly different than what was advertised you may qualify for Buyer Protection, and we’ll reimburse you for the full purchase price plus any original shipping costs. (Terms Apply). 

Video: Buying online content

Buy now, pay over time

If you need more time to pay, PayPal Credit is a digital line of reusable credit that shoppers can apply for when checking out at millions of retailers that accept PayPal. Customers get a decision right away. PayPal Credit customers can get 4 months 0% interest on purchases of £99 or more. (See Terms). Customers can continue to reuse their line of credit – accessed within their PayPal digital wallet – nearly anywhere PayPal is accepted, without having to reapply.

Password Recovery

If you forgot your password, you can reset it from the top of any page after selecting “Login.” Then enter the email address associated with your PayPal account and reset your password via text, email or phone by entering the 6-digit code provided.

Should you need any assistance setting up or using your PayPal account, please visit our Help Centre.

Video: Changing your password

  1. Issuer’s reward program terms and conditions apply.
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