Since the pandemic hit, much more of our life has taken place online and many of us have turned to online shopping. Unfortunately, this has also increased cybercrime, with criminals stepping up their efforts to target online shoppers with phishing attacks.
What is phishing?
Phishing is an illegal attempt to “fish” for your private and sensitive data such as usernames, passwords and credit card details. Similarly, smishing is when a scammer sends a text to your phone number on any platform with a fake phone number or URL with the same intention. One of the most common phishing and smishing scams involves sending an email or text that fraudulently claims to be from a well-known company, like PayPal. These often link to fake websites (that look real!) where your information can be collected if you type it.
At PayPal we go to great lengths to protect our customers. However, there are precautions we should all take to avoid falling victim to phishing scams. Here are our top ten tips on how to better recognise dubious emails, texts and websites, and keep your personal data protected:
To forward a SMS message or an iMessage on an iPhone, touch and hold the message bubble that you want to forward, then tap 'More'. Then tap the forward symbol and enter the number 7726.
For Android devices, simply tap and hold one of the text messages that you want to forward. When a menu pops up, tap on 'Forward/Forward Message' and enter the number 7726.
For other messaging platforms, just block the sender, disregard the message and delete it.
Find out more about how to help us combat fraud by reporting suspicious emails, websites, and texts on our website here. You can also report phishing emails to the Suspicious Email Reporting Service of the National Cyber Security Centre at firstname.lastname@example.org. See more information on the National Cyber Security Centre’s Phishing information page here.
Remember – the best protection against phishing attacks is to exercise caution and think twice before you click. Follow our top ten tips to protect yourself and your data, and don’t get caught out.
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